Access to cases and documents


About access rights

When you fill in the form to create a case, you can state, if it requires restricted access and who can have access. Research related cases always have a very restricted access.

If your case is of confidential nature or contains confidential or sensitive information, you can restrict access to an entire case or just individual documents within a case.



Cases with external relations
and misc.

All employees at the school, but you can ask for restricted access.

Research-related cases

  • You as case handler
  • School's head of department
  • Secretariat manager
  • Local superusers
  • Local, system-trained student helpers

If you wish other AU colleagues to have access, just ask for it.

However, note that you are only allowed to access cases that are relevant to your work tasks. The system logs and AU employees must thus be able to justify the relevance of the case in relation to their tasks. If an employee unjustifiably reads cases irrelevant to his/her work duties, this may trigger a disciplinary case.