Practical info and support

Pay attention to various inquiries as regards to document access. Read here how you should behave.

Visit CC's page on document access

If you have any questions, write this email: arbejdstid@cc.au.dk

More information on working hours here.

Contact your local secretariat to find out what they can help you with and which options are available.

If you need to announce an event, see this page: Announcing events.

Read more about events at CC here.

When you make a purchase, you must ask the supplier to send the invoice to the school's EAN number and indicate your local department secretary's name on the invoice. Payment is made using AU's electronic invoicing system, IndFak2. If you have any questions, please contact your local secretariat.

Read about purchase and settlement here.

Each location at CC has an absence registrar, who you must write to when you are ill, on holiday or absent in other ways.

Read about holiday, sickness and absence here.

As an academic staff member at CC, you can get help with administrative and financial matters in connection with applications, grants, contracts and cooperation agreements.

Visit CC's research site.

The school sets up a workstation with standard IT equipment, and at AU and CC we primarily use Teams telephony. If you need additional equipment, you must contact your departmental secretary, who can guide you according to the applicable guidelines.

More information about CC's guidelines for purchase of IT equipment and phones.

All employees at the school are responsible for keeping records in accordance with current legislation. Academic staff can get help creating cases where documentation must be stored.

Find guidelines, webinars and contact persons here.

Find out about CC's distribution lists in Outlook and who in the secretariat can help you with changes.

Read more about the mailing lists at CC here.

As an employee at the School of Communication and Culture you need to make your own travel bookings and after the trip you must pay in RejsUd.

If you need guidance, ask your local secretariat.

Read more about travel booking, AU's travel policy and reimbursement here.

As a teacher, you must report the teaching material used which must be sent to copydan@cc.au.dk, and you are welcome to send the lists continuously. We collect the lists and send them twice a year on 1 March or 1 October to Copydan Writing.

More information about reporting of teaching material here.

If you need to change or add text to AU's websites, the secretaries can help.

More information on how and who to contact for help here.

Arts IT

Contact Arts IT support by phone or create a case.

Find Arts IT support's contact information here.

Arts Communication

Arts Communication carries out tasks within research dissemination, press, websites, graphic work, conference assistance, marketing and language services.

More information about Arts Communication here.

Language services and dictionary

Language services offer help with English terminology, language revision and translation. You can also find help online via AU's dictionary: AU Dictionary and through the translation program AU Translate.

Read about Language services here | Try AU Dictionary | Try AU Translate

Arts Building Services Division

Arts Building Services Division distinguishes between three types of services, each of which has its own 'approach' to building operations:

1. Emergency operations (e.g. burst water pipe): Use the service hotline on 8715 05 36 (Nobel and Kasernen)
2. Operational tasks (e.g. lights flashing, taps dripping, etc.) that may be 'in case management' for a few days or more: Use Dalux Helpdesk
3. Larger or more complex tasks (e.g. requests for conversion, working environment conditions etc.): Contact Morten R. Nielsen.

On the Building Services website, you will find a list of their initiated and upcoming projects.

Find Building Services' operations and project management module here (DK only).