Practical info and support
Practical information on keys, parking conditions, canteens etc. on each of the school's four locations can be found here.
Practical information – Kasernen
Keys and key cards
These will be handed out by xx in building 1580, ground floor, room xxx.
Canteen
Canteens can be found on the other side of Langelandsgade at the Department of Mathematics, the Department of Chemistry and Royal Danish Library.
Library
AU Library also has a library at Kasernen (building 1582).
Parking
You can register your car for parking at Aarhus University via the following link: https://medarbejdere.au.dk/en/administration/au-planning/employeeparking
IT equipment for employees
Ordered by Pia G in agreement with Head of Department.
IT equipment
If you have any questions, please feel free to contact Casper Gamborg, building 1580, third floor, room 327. Or AU IT, Tåsingegade, 3, 8000 Aarhus C, building 1442, room 019, arts.it@au.dk. Opening hours: Monday-Friday, 08:00-15:30.
Conference rooms
You can book conference rooms at Kasernen in Outlook. Open your calendar and find the right building number (1580 for the main building and 1586 for Forskerhus).
Mail room
You will find the mail room in building 1580, fourth floor, room 429. Internal mail must be sent in a brown envelope for internal use and placed in the yellow box labelled ‘Udgående intern post’. You don’t need to stamp your external mail – just put it in the yellow box marked ‘Udgående ekstern post’. The mail will be delivered and collected once a day (during the morning). If you want to set up your own pigeon hole, please contact the department secretaries.
Kitchen/lunch room
There is a joint kitchen/lunch room for staff on the fourth floor of building 1580. This is where many people meet for lunch at about 12 noon. There’s a shared fridge and a coffee machine (coffee, hot chocolate, cappuccino etc.) The machine is reserved for staff use only.
Office supplies
Located in building 1580, fourth floor, room 442. Or contact a department secretary.
Practical information – Nobel Park (building 1481)
Access to your office and the buildings
When you arrive at building 1481, Jens Chr. Skous Vej 4, please contact Jane Lücke on the fourth floor to get a key to your office.
Opening hours
The building is open from 07:00 to 18:00. Between 18:00 and 07:00 you will need a key card, which you can order here: https://medarbejdere.au.dk/en/administration/au-planning/access-card-1. You will receive your card a few days later, after which it must be activated by one of the secretaries (Marianne Rasmussen or Jette Bagger).
Waste disposal
The waste bin in your office is only intended for paper waste. Members of staff must empty their own paper waste in the sacks placed in the printer rooms. Please place wet waste in the waste bins in the kitchens. And please leave the kitchens clean and tidy after use.
WiFi and IT support
The best and most secure wireless network at AU is Eduroam. You can read more about access to Eduroam here: https://eduroam.au.dk/en/
Your user name and computer access code will be provided by our IT Helpdesk and your department secretary.
If you need to contact the IT Helpdesk to sort out network problems or other issues, please call them on +45 8715 0911 or create a request at https://support.au.dk/. You are also welcome to visit them in Tåsingegade, building 1442, room 019 (http://www.au.dk/om/organisation/find-au/bygningskort/?os=279). They are open Monday-Friday at 08:00-15:30.
Terms of employment
If you have any questions about your contract, please feel free to contact Helle Sindal (hsi@au.dk) at the HR Department.
You will find AU’s staff policy here: https://medarbejdere.au.dk/en/administration/hr/policies/
Administrative staff in building 1481
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Student assistants are found in room 468
Practical information – Katrinebjerg
Keys and key cards
Please contact the secretariat in the Wiener building (room 020). A form needs to be filled in before you can get a key. Keys will be handed out either at the secretariat or in the maintenance office in Hopper-040 (building 5346). Outside opening hours (8-15.30), you can access the building by means of a key card, which must be ordered here. (Click on ‘Access card for Arts’). Please remember to have a photo of yourself ready before you start to order and ask for delivery at building 5347 room 020. Once you have received your card, it needs to be activated by your department secretariat.
Opening hours
The buildings at Katrinebjerg – Wiener (building 5347), Turing (building 5341) and Nygaard (building 5335) – are open from 08:00 to 15:30 on weekdays. The secretariat is open from 09:00 to 14:00 – although it may be closed for half an hour between 12:00 and 13:00.
Cafeterias – lunch room – kitchenettes
There are cafeterias on the ground floor at INCUBA in Åbogade (building 5520) and on the ground floor in the Nygaard building. There is also a lunch room for staff on the second floor of the Nygaard building, as well as kitchenettes on the second floor of the Nygaard building and all three floors of the Wiener building.
Library
You will find the library on the first floor of the Nygaard building. Opening hours: weekdays 08:00-15:00.
Parking
You can park in the courtyard between Hopper and Nygaard, and in the basement below Nygaard – the underground car park can be accessed with a key card. You can also park free of charge at most locations around Katrinebjerg and at the Storcenter Nord shopping centre.
Conference rooms
You can book conference rooms in your Outlook calendar. If you need any help with this, please contact the secretariat. They can also book conference rooms for you.
Internal and external mail
You can leave your mail (both internal and external) in the photocopy room in the Wiener building, room 024. The mail collection times are shown in the room. Please ask if you want to set up your own pigeon hole in the Wiener building (room 113). Any mail and books sent to you will then be placed here for collection.
IT equipment
If you need help to book any IT equipment, please contact the secretariat. For questions about IT equipment, please contact Arts IT Support: arts.it@au.dk.
Office supplies
You will find office supplies in the photocopy room in the Wiener building (room 024). You can also order office supplies via the secretariat.
Additional information: If you have any further questions, you are always welcome to visit the secretariat.
Practical information – Nobel Park (building 1485)
Key cards
Outside opening hours (07:00-18:00), you can access the building by means of a key card, which must be ordered here. (Click on ‘Access card for Arts’). Please remember to have a photo of yourself ready before you start to order. Once you have received your card, it needs to be activated by your department secretariat.
Offices and keys
Please contact Nelly Dupont (room 339).
IT equipment
Please order IT equipment by contacting Nelly Dupont (room 339). Additional questions regarding IT equipment can be directed to Arts IT Support (support@au.dk or tel. +45 8715 0911).
Cafeteria and kitchen
You will find a lunch room and a kitchen on the third floor of building 1485. There’s a fridge and coffee machine in the kitchen.
Mail room
You will find the mail room on the third floor in room 335. The mail will be delivered and picked up here by the internal mail service every day at about 10:00. Internal mail must be sent in brown envelopes for internal use. You don’t need to stamp your external mail – just put it in the tray marked ‘Udgående post’. But private mail does need to be stamped, after which it can be put in the tray marked ‘Udgående post’.
Office supplies are kept in the mail room, and library books can also be delivered and picked up here.
Parking
Staff can park free of charge in all the parking zones that are included in the staff parking scheme. Special parking rules apply in the Nobel Park. You can read more about AU’s staff parking rules at Digital Parking (au.dk). This is also where you can register your car.
You can also park in the underground car park, but you will need to use your key card and a pin code.
The Nobel Park library is in buildings 1461-63. You can read more here: Sådan finder du rundt på AU Library Nobelparken.
Further questions
If you have any questions about absences (holidays, illness etc.), please contact Caroline Guldborg. If you have any other practical questions, you are always welcome to contact the department secretaries Nelly Dupont (office 339) or Caroline Guldborg (office 337).
We have put together a page with forms and templates for various tasks related to travel, billing, research, creating cases in Workzone, etc. If you are missing a form, contact your department secretary.
Find the forms and templates here.
Reporting of working hours
If you have any questions, write this email: arbejdstid@cc.au.dk
Events and refreshments
Contact your local secretariat to find out what they can help you with and which options are available.
If you need to announce an event, see this page: Announcing events.
Payment of electronic invoices
When you make a purchase, you must ask the supplier to send the invoice to the school's EAN number and indicate your local department secretary's name on the invoice. Payment is made using AU's electronic invoicing system, IndFak2. If you have any questions, please contact your local secretariat.
Guest researchers and Ph.D.-stud. - long stay
Guidance for you who, as the host, are about to enter into an agreement with a foreign, unpaid, non-employed guest researcher, non-enrolled guest PhD. or researcher on a minor AUFF grant or a small grant for a longer stay (more than 14 days).
Visit this page to guide you through the process (VPN or AU network required).
Acquisition of IT equipment and telephones
The school sets up a workstation with standard IT equipment, and at AU and CC we primarily use Teams telephony. If you need additional equipment, you must contact your departmental secretary, who can guide you according to the applicable guidelines.
More information about CC's guidelines for purchase of IT equipment and phones.
Travel booking and reimbursement
As an employee at the School of Communication and Culture you need to make your own travel bookings and after the trip you must pay in RejsUd.
If you need guidance, ask your local secretariat.
Read more about travel booking, AU's travel policy and reimbursement here.
Reporting of teaching material
As a teacher, you must report the teaching material used which must be sent to copydan@cc.au.dk, and you are welcome to send the lists continuously. We collect the lists and send them twice a year on 1 March or 1 October to Copydan Writing.
Contact to some of Art's staff functions
Arts IT
Contact Arts IT support by phone or create a case.
Find Arts IT support's contact information here.
Arts Communication
Arts Communication carries out tasks within research dissemination, press, websites, graphic work, conference assistance, marketing and language services.
More information about Arts Communication here.
Language services and dictionary
Language services offer help with English terminology, language revision and translation. You can also find help online via AU's dictionary: AU Dictionary and through the translation program AU Translate.
Read about Language services here | Try AU Dictionary | Try AU Translate
Arts Building Services Division
Arts Building Services Division distinguishes between three types of services, each of which has its own 'approach' to building operations:
- Emergency operations (e.g. burst water pipe): Use the service hotline on 8715 05 36 (Nobel and Kasernen)
- Operational tasks (e.g. lights flashing, taps dripping, etc.) that may be 'in case management' for a few days or more: Use Dalux Helpdesk
- Larger or more complex tasks (e.g. requests for conversion, working environment conditions etc.): Contact Morten R. Nielsen.
On the Building Services website, you will find a list of their initiated and upcoming projects.
Find Building Services' operations and project management module here (DK only).
